personaa by dapur.ai
AI Receptionist & Medical Frontline for Hospitals

Empathetic Patient Care.
Zero Wait Times.

Stop making patients wait on busy hospital phone lines. Personaa puts an empathetic Indonesian AI agent on your medical frontline — handling symptom triage, checking doctor schedules, and booking appointments 24/7.

SIMRS & EHR Integration Waiting Room Kiosk Mode Hospital Privacy Compliant
View Hospital Packages
SIMULASI AI RUMAH SAKIT
Selamat pagi! Saya AI Resepsionis RS Medika Bhakti. Ada yang bisa saya bantu terkait jadwal dokter atau konsultasi keluhan?
|
Dr. Santoso, Sp.JP praktek sore ini jam 16:00 - 19:00 WIB. Saat ini tersedia 3 slot antrean. Apakah ingin saya daftarkan atas nama ibu Anda?
Voice & Chat Triase Aktif (24/7) SIMRS Connected

Anjungan Mandiri RS Medika

Pasien dapat berbicara langsung dengan Kiosk atau menyentuh menu di bawah untuk pelayanan instan.

Ambil Antrean
Jadwal Dokter
Touchscreen & Voice Kiosk Ready Mode Kiosk
Hospital-Grade Advantages

Architected for SIMRS Efficiency & Patient Comfort

Personaa combines advanced artificial intelligence with clinical empathy and strict medical data security.

Real-Time SIMRS & Doctor Schedule Integration

Personaa connects directly to your Hospital Management Information System (SIMRS) via API/HL7. When patients ask, AI checks doctor availability, queue quotas, and inpatient bed status in real time.

Outpatient Queue Sync BPJS & Insurance FAQ

Medical Empathy & High Patience

Built with natural warmth, our AI is trained to reassure elderly patients or anxious families with a polite, calm, and attentive tone.

Natural Voice & Accent 24/7 Tireless Assistance

PDP Compliance & Medical Privacy

We safeguard patient health records in full compliance with data privacy regulations (UU PDP). All conversation sessions are encrypted and never shared with third parties.

End-to-End Encryption & Hospital Audit Logs

Kiosk Mode for Hospital Lobbies

Transform waiting room tablets or touchscreens into smart receptionists. Patients can ask by voice ("Where is pediatrics?") or tap buttons for self-service queue ticketing.

Voice + Visual Display Reduce Lobby Queues by Up to 65%
Deployment Procedure

Ready for Patients in 3 Simple Steps

No complex IT overhaul required. Personaa deploys seamlessly alongside your existing hospital infrastructure.

01

Upload Medical Schedules & FAQs

Upload doctor practice schedules, outpatient/inpatient procedures, and insurance guidelines in PDF or Excel format.

02

Triage Rules & Hospital Voice

Select a warm hospital voice persona and customize first-aid triage boundaries according to your clinical SOPs.

03

Deploy Across Omnichannel

Embed the widget on your hospital website, connect to WhatsApp Official, or deploy on waiting room Kiosks in just a few clicks.

Hospital Service Investment

Flexible Plans for Clinics & Hospitals

Choose a plan tailored to your daily patient volume and hospital system integration needs.

Clinic Starter

Ideal for primary clinics & group medical practices

$49 /month
  • 500 patient consultations/month
  • Doctor schedule lookups via PDF
  • Web Chat & WhatsApp Widget
  • Human handoff to clinical staff
Most Popular

Hospital Pro

For general & specialized hospitals with high patient flow

$199 /month
  • 2,500 patient consultations/month
  • Real-time SIMRS integration via API
  • Waiting Room Kiosk Mode (Lobby)
  • WhatsApp Business Official Account
  • Patient complaint & satisfaction analytics

Hospital Group Enterprise

For hospital networks & large healthcare groups

Custom /year
  • Unlimited patient consultations
  • On-Premise / Private Cloud deployment
  • HL7 / FHIR protocol compliance
  • Custom hospital brand AI voice
Contact Enterprise Team
Hospital FAQ

Frequently Asked Questions on Personaa Healthcare

Find comprehensive answers on SIMRS integration, medical data security, and AI receptionist workflows.

Can Personaa integrate directly with our hospital SIMRS?

Yes, Personaa features an API layer compatible with most SIMRS (Hospital Management Information Systems) via standard REST API or HL7/FHIR for queue checking and doctor schedules.

How does Kiosk Mode work in a hospital waiting room?

Kiosk Mode lets you run Personaa on iPads or touchscreen monitors in the lobby. Patients can tap the screen or speak directly to ask for clinic locations, schedules, and print self-service queue tickets.

Are patient medical records secure and compliant with data privacy laws?

Extremely secure. We comply with Data Privacy Regulations (UU PDP) and healthcare security standards. Conversations are encrypted end-to-end and health records are never stored on public servers.

What happens if a patient faces an ER / emergency medical situation?

Personaa features emergency keyword detection. If a patient mentions critical symptoms or accidents, the AI immediately prioritizes connection to your hospital ER emergency line.

How long does deployment take for our hospital or clinic?

For standard document-based setup (schedules & FAQs), deployment takes 1 business day. For full SIMRS API integration, it takes 3-7 business days depending on your IT readiness.

Can the AI voice match our hospital's warm tone?

Yes. You can choose male or female nurse voice profiles with warm, patient, and respectful intonation designed specifically for patient comfort.